Secret sauce: 360° closed loop
Airfra closes the loop from signal to revenue.
- Capture WhatsApp, calls, voice, feedback, dealer notes.
- Understand Intent, issue, severity, sentiment, history, missing data.
- Structure Case, customer, vehicle, dealer, category, urgency.
- Own Assign dealer, agent, regional team or OEM owner.
- Act Callback, task, escalation, service recovery, sales follow-up.
- Verify Deadline, SLA, resolution, customer response.
- Learn Network patterns, dealer behaviour, root causes.
- Monetise Recover leads, trigger next-best action, retain customer, protect revenue.