we can trigger the next business action.
Airfra does not only classify complaints. It detects commercial opportunities.
Service recovery
- Angry customer
- Urgent case
- Dealer callback
- Resolved issue
Retention protected
Lost lead recovery
- Customer says “I chose another brand”
- Reason classified
- Salesperson / dealer / price issue identified
Follow-up triggered
Next vehicle opportunity
- Customer asks about upgrade, financing, resale or model comparison
- Sales intent detected
Dealer action created
Aftersales opportunity
- Service concern, accessory need, warranty, maintenance
- Structured opportunity
Routed to dealer
Pattern revenue
- Many customers mention same competitor / price / issue
- OEM sees market signal
Regional commercial action