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Industry

Renovation projects,
without the WhatsApp chaos

Crews, clients, designers and trades stay in WhatsApp — the noise becomes structured progress, change orders and clean client updates.

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  • Voice → change order Tile vendor swap · logged
  • Photo timeline updated Kitchen · day 14 of 21
  • Client update sent Weekly digest · photos attached

The problem

The problem

Renovation businesses live and die on WhatsApp. Clients message at midnight, trades coordinate across overlapping groups, and change orders get agreed verbally. At invoicing time the timeline is impossible to reconstruct — disputes follow.

The information is there. The structure is missing. Workflow Intelligence adds that structure on top of the groups your projects already run in.

How it works

One change request,
traced end to end.

A renovation project talks through whatever is closest to hand — a photo, a voice note, a client chat, a call. All four arrive the same way, and nothing below is retyped or chased by a human.

Source

  1. 01 Capture
  2. 02 Understand
  3. 03 Structure
  4. 04 Route
  5. 05 Measure
WhatsApp · Site lead · KT-07 IMG_1177 · 10:42

Four ways in, one queue Read without anyone opening it Extracted into your own fields Delivered to systems you already run Nobody chased the update

  • Site photo
  • Voice note
  • Client chat
  • Inbound call
Photo sent to the project WhatsApp group
«asiakas haluaa vaihtaa keittiön laatat — vanha erä loppu, uusi tilataan huomenna»

Client approved a tile swap in the kitchen, day 14. Order confirmed by the site lead; the tiling start moves a day.

project
KT-07 · kitchen
change
tile swap
change_order
CO-017
approved_by
client · in chat
evidence
IMG_1177
blocks
tiling · +1d
  • Change order CO-017 · logged
  • Client weekly digest · photos
  • Schedule tiling · +1d
  • + whatever else owns this record

Message to change order 43s

Any of the four openings above ends in the same five steps. Field names are your existing schema and the destinations are your existing systems — nothing on site changes except what happens after the message. The trace above is illustrative.

Who this is built for

Built for the people
who keep operations moving.

What each role stops doing, and what takes its place.

Role

Today

With Workflow Intelligence

Renovation Contractors A record that survives closeout

Today

Timelines impossible to reconstruct at invoicing time.

With Workflow Intelligence

Time-stamped record of every commitment, decision and photo.

Project Leads Client updates send themselves

Today

Evenings spent assembling progress updates for clients.

With Workflow Intelligence

Weekly branded updates generated from the group chat.

Designers & Architects Decisions stay linked

Today

Design decisions agreed verbally and lost in threads.

With Workflow Intelligence

Every decision captured and linked to project and room.

Trade Coordinators Trades stop colliding

Today

Plumbers, electricians and finishers overlap on site.

With Workflow Intelligence

Cross-group orchestration keeps trades sequenced.

Property Owners Progress you can see

Today

Midnight messages, no clear picture of progress.

With Workflow Intelligence

Photo timelines and weekly digests, room by room.

Use cases

Real scenarios
in this industry.

  • Client weekly updates

    Progress reports with photos sent to each client every week — branded and professional.

  • Change order tracking

    Verbal client requests captured, structured and confirmed in writing automatically.

  • Photo timelines

    Before, during and after galleries built automatically per room and project.

  • Trade coordination

    Cross-group orchestration so plumbers, electricians and finishers don't collide.

  • Punch lists

    Outstanding items captured from chat into a clean closeout list per room.

  • Dispute prevention

    A searchable, time-stamped record of every commitment, decision and photo.

Outcomes

Client updates stop eating evenings.

  1. photos land from site
  2. weekly digest assembles
  3. client update sent
  4. closeout full record ready

When a renovation business runs its client and trade groups through Workflow Intelligence, the weekly update assembles itself from photos and messages already in the chat: change orders get confirmed in writing, photo timelines build room by room, and closeout starts from a record instead of an argument.

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Integrations

Plugs into the systems your business already runs

Structured project records land where the work is quoted, booked and invoiced.

Project & clients

  • Procore
  • Buildertrend
  • HubSpot

Back office

  • QuickBooks
  • Xero
  • Stripe
  • Custom CRM / API

Frequently asked

Common questions

Do clients need to install anything?
No. Clients keep using WhatsApp as they always have. They simply start receiving more polished, structured updates from you — automatically.
Can each client have their own group?
Yes. Workflow Intelligence supports unlimited per-client groups, each with its own report templates and branding.
Is it suitable for small renovation businesses?
Absolutely. Small renovation companies are some of the highest-leverage users — the SME plan on the pricing page is built for them.
How is client and project data protected?
GDPR-compliant EU hosting, role-based access control, audit logs, end-to-end encryption in transit and at rest, and per-project data isolation. We never use customer data to train shared models.
Can it support multiple languages?
Yes. Workflow Intelligence transcribes and understands voice notes and messages in multiple languages, and produces client updates in the language each client prefers.
How long does deployment take?
A pilot on one project typically runs in 2 weeks. Full rollout is usually 4–8 weeks depending on integration depth.

Put your project groups to work

A 30-minute working session on your own WhatsApp groups: we map one live project to client updates, change orders and your books.

  • No new app for crews or clients
  • EU data residency
  • GDPR-aligned
  • Pilot on one project in 2 weeks